Mike's Musings

Mike has a new ISP

RCN was here today and installed Cable Modem service.
You may know the irritating problems I was having with ny DSL line. It was a small problem, but a LARGE irritation.
Initially the speed test with RCN was 40 kbps, which is AWFUL!!! I was so depressed that I was ready to scream.
OK, a good time to check out tech support for RCN I thought. After navigating throught the menu...one ring and a real person answered the phone! The phone promptly went dead and I though for sure I'd been cursed by the demon of the internet.
I persisted and dialed and pecked through the menu and after one ring that helpful voice asked how he could help me again.
He wouldn't do anything until I sent him a screen shot of the test results from DSLreports.com, after which he reset the modem settings while I waited and rebooted and performed another test. Now we are cooking with gas baby! 1100 down and 768 upload speeds, which judging from other testers at DSLreports is on the low end of RCN's normal speeds. Well...I'm a happy boy anyhow...now on to the chat client test...will I get dropped every few minutes? Tune in for the continuing story.